Made from natural agarwood (gaharu buaya/crocodile agarwood) from Kalimantan (Borneo) island, Indonesia.
Our Fulfillment team usually process and dispatch all orders within the appropriate time frame for the type of delivery selected. Shipping charges are calculated automatically, according to the shipping destination, dimensions and weight of the items ordered.
Orders are usually dispatched from our shipping center within one day of order confirmation on regular business hours (Central Time), provided there are no complications or issues; this time is not included within shipping times. If any issues arise, customers will be updated via email or telephone at the earliest opportunity.