Frequently Ask Questions

Frequently Asked Questions (FAQ's)

We are a US Based Company. We are located at 5875 N Lincoln Ave Suite 132 , Chicago , IL 60659

Is Intense Oud the Authorize seller for the Rasasi , Ajmal , Swiss Arabian , Arabian Oud Perfumes ?

Yes - Intense Oud is a Authorized Seller for Rasasi , Ajmal , Swiss Arabian , Arabian Oud Perfumes . If you need more details please reach out to our team and we will provide additional information : info@intenseoud.com

Where is your Fullfilment Center/Warehouse and how long does it takes before we receive products?

We are located in Chicago , IL . All orders are processed the very next day and typically it takes between 2 to 4 days depending on the state where the order is placed.

What if We Are Not Satisfied With The Product?

If the product didn't turn out to be as expected , then you can request for a return for the product.

Does Intense Oud Have a Physical Store

Currently Intense Oud does not have a physical store and are completely based online. You can place your order online and it will be delivered in 2 to 4 days.

Can I Place an Order and Come Pick it up?

Yes , we are located in Chicago and if you would like to pick your order from the head office . We would make arrangements for it

Do You Offer Corporate Gifting?

Yes. We offer corporate gifting . Please reach out to abdul@intenseoud.com for more details.